How to Review your Grant Decision
If you are unhappy with the outcome of your grant application, you can request a review of the decision based on the following points.
- Adjacent/Non-Adjacent rate
- Reassessment of your total reckonable household income if you feel it has been incorrectly assessed
- Special Rate of grant
- Change of Circumstances as a result of:
Loss of employment or permanent reduction in salary
Retirement
Cessation of business if self-employed
Nationality or immigration status
Number of dependent children residing in the household
Sibling attending further or higher education
Change of course
Change in your ordinary permanent residence.
Request a Review
You can request a review of the decision by contacting the Support Desk at 0818 888 777 or emailing support@susi.ie
Give as much information as possible about why the outcome, in your opinion, is incorrect. You may later receive a letter requesting additional documentation to support any information given.
If your review request results in a change to your original grant decision, you will be advised of this and the appropriate amendments will be made to your application.
If your review request results in no change to your original grant decision, you will be advised of this.